Privacy Policy

Welcome to Ab Toh Ghoom Le ("we", "us", or "our"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website (abtohghoomle.com) and use our mobile application. Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the application.

1. Information We Collect

We may collect information about you in a variety of ways. The information we may collect via the Application includes:

• Personal Data: Personally identifiable information, such as your name, email address, and telephone number that you voluntarily give to us when you register with the Application or when you choose to participate in various activities related to the Application.
• Location Data: We may request access or permission to and track location-based information from your mobile device, either continuously or while you are using the Application, to provide live trip tracking features and improve user experience. You can change access permissions in your device's settings.
• Derivative Data: Information our servers automatically collect when you access the Application, such as your native actions that are integral to the Application, including booking trips, liking, and rating.

2. How We Use Your Information

Having accurate information about you permits us to provide you with a smooth, efficient, and customized experience. Specifically, we may use information collected about you via the Application to:

• Create and manage your account and bookings.
• Facilitate real-time location sharing between trip captains and travellers during active trips.
• Process payments and refunds (via external secure payment gateways).
• Send you push notifications regarding your bookings or live trip status.
• Respond to customer service requests and support needs.

3. Disclosure of Your Information

We may share information we have collected about you in certain situations. Your information may be disclosed as follows:

• By Law or to Protect Rights: If we believe the release of information about you is necessary to respond to legal process, to investigate or remedy potential violations of our policies, or to protect the rights, property, and safety of others.
• Third-Party Service Providers: We may share your information with third parties that perform services for us or on our behalf, including payment processing, data analysis, email delivery, hosting services, customer service, and marketing assistance (e.g., Firebase, Google Cloud).
• Between Users: During an active live trip, your location and name may be shared with the trip captain or vendor for coordination and safety purposes.

4. Security of Your Information

We use administrative, technical, and physical security measures to help protect your personal information (e.g., data encryption in transit). While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse.

5. Data Deletion and Your Rights

You have the right to request access to the personal information we collect from you, change that information, or delete it in some circumstances. To request the deletion of your account and associated data, please contact us at AbTohGhoomLe@gmail.com. We will process your request in accordance with applicable laws.

6. Contact Us